The online documentation for each module can be accessed here. (If you want a paper copy of the documentation, you may download and print from “Downloads” on the Main Menu.) You are encouraged to refer to the documentation while you watch a video of the session.

You can sort the table below on any column by clicking on the black heading. (Click again, and it reverses the order). Online documentation for each module matches the paper copies in the workbook. Click on the link for the online documentation for any module.

Session NumberClassroom Session DateModule NameDescription
1a2018-01-09Computer Survival SkillsBasic TIPS and Best-Practices for a level-set of computer skills
1b2018-01-09Passwords, SecurityThe basics of security and passwords
2a2018-01-11Systems, ProcessesOverview of Project Onward Systems and Processes
2b2018-01-11MailChimp Basics Part 1Orientation to MailChimp – Part 1 – Email list maintenance
2c2018-01-11MailChimp Basics Part 2Orientation to MailChimp – Part 2 – Designing email blasts
3a2018-01-25The Basics of CRM and SalesforceOverview of Customer Relationship Management software and Salesforce
3b2018-01-30Salesforce QueryGetting information out of Salesforce
4a2018-02-01Salesforce Entry, UpdatePutting information into Salesforce and making updates
4b2018-02-01Network For Good Introduction (video only - see Training Session Videos)Orientation to NFG and how it interacts with Salesforce at Project Onward
5a2018-03-01
Salesforce Reports Part 1Salesforce Reports - Understanding, Running, Printing
5b2018-03-01
Salesforce Reports Part 2Salesforce Reports - Customization
6a2018-03-01
Spreadsheet Basics (video only - see Training Session Videos)For customized exports, reports
6b2018-03-10Salesforce Donor Acknowledgments (video only - see Training Session Videos)Sending Donor Acknowledgment letters by email, from Salesforce